We were there!
Astricon 2018
October 9-11, 2018 Orlando - FL
Gitex 2018
October 14-18, 2018 Dubai, Z2-C5, ZABEEL HALL-2
About Us
XCALLY is the solution for call centers developed in Italy, from a passionate and professional team, with specific experience and certifications on Asterisk™ and ITIL processes, for the management of customer care. The product has gained international recognition, it has been analyzed as a case of success from UCLA (California) and it is now used in contact centers of all sizes, who are looking for the flexibility provided by the latest versions of Asterisk™, combined with a professional user experience for operators, specific Web GUI for the management of multi-queue inbound and outbound processes, and off-line / real-time advanced reporting tools. We know well the contact centers dynamics, we develop Asterisk™ since he was born, we experienced the Voice over IP solutions since 1996...today we are ready to provide an advanced VoIP product, powerful and easy to use to improve your customer care!
Testimonials
“We have been using XCALLY for the past 5 years across 8 different geographies. Integrated into a cloud base ticketing system and enjoyed it's great scalability, inter-operability across system and all this at a very competitive pricing.”
"XCALLY has a very open architecture to allow business’s use different platforms to communicate to customers with. The WebRTC phone bar is essential and a game changer for organizations who need flexibility for their agents. It has allowed us to scale very quickly without having to install legacy software.”
“We chose XCALLY as our communications partner because we shared a vision of the future which recognizes that contact centers need to be able to integrate multiple business processes to multiple communications channels. We continue to be impressed with the way XCALLY has architected its solution to be easy to use as new business applications are introduced.”
Read all the XCALLY user reviews on Capterra!
Plans
Choose the Plan that meets your Contact Center needs. We provide Monthly, Annual or Lifetime licenses based on number of Concurrent Agents. Available also Supervisor licenses and PBX Extension licenses.PLUS
- Voice
- IVR System
- Call Recording
- Analytics and Reports
- Whisper, Barge-in
- API
OMNI-GOLD
- Voice
- SMS
- Web Chat
- Contact Management
- IVR System
- Call Recording
- Analytics and Reports
- Whisper, Barge-in
- API
DIALER-GOLD
- Voice
- Contact Management
- Predictive Dialer
- JScripty
- IVR System
- Call Recording
- Analytics and Reports
- Whisper, Barge-in
- API
ULTIMATE
- Voice
- SMS
- Web Chat
- Contact Management
- Predictive Dialer
- JScripty
- IVR System
- Call Recording
- Analytics and Reports
- Whisper, Barge-in
- API