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Explore the powerful integration between Zendesk and XCALLY to improve the efficiency of your customer management and deliver a superior customer experience. With XCALLY, you can efficiently manage calls, automate customer care processes and audit your customer interactions.
The Zendesk-XCALLY integration allows you to automate the ticket creation process for each call, based on predefined conditions such as queue or call status. This ticket will be compiled with the relevant information of the call and will be displayed by agents within the Zendesk environment.
Discover the Zendesk-XCALLY integration and make your users' customer journey an omnichannel experience.
Note: Please consult the official XCALLY and Zendesk documentation for further details and detailed instructions on how to correctly configure the Zendesk integration on XCALLY.
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