XCALLY MOTION provides the integration with Zendesk to automatically open a ticket for every call depending on the conditions (Queue, Call status or Outbound) set in the trigger.
The ticket will be populated with information about the call and displayed for the agent in the Zendesk environment.
The integration is included in all the XCALLY Plans!
Contact us to discover more!
The best omnichannel
software for cutting
Contact us now to receive more info