Discover the XCALLY app for mobile devices

XCALLY Mobile is a simple to use and intuitive iOS application, that enables agents to manage the work flexibly guaranteeing operational continuity even remotely.

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Benefits of XCALLY Mobile

Notifications

When receiving new calls from internal, inbound and outbound queues, the agent will be notified via push notifications.

Cooperation

Do you need support from your colleagues? Ask them a question via the internal messenger anytime, even when talking on the phone.

Customer Journey

Up-to-date customer journey insights, always, anywhere, to deliver seamless customer experience.
With visibility into the customer journey, representatives can anticipate customer needs and proactively offer assistance at key stages of the journey.

Availability

Do you offer telephone required availability service? Do your agents work from remotely? With the App you have the opportunity to have your agents available anytime, anywhere.
Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations.

The best omnichannel
software for cutting
edge companies

Contact us now to receive more info

XCALLY - Xcally S.r.l.
Sede Legale e Operativa: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy

VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v
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