XCALLY Americas Workshop 2024
Are you a Partner? Don't miss XCALLY Americas Workshop 2024!
Join XCALLY CX Workshop & Tech Bootcamp! A dedicated event exploring AI, Automations, Partner use cases and product insights to build a new customer experience.
Event information
What will we talk about?
We designed an exclusive appointment for XCALLY partners, where we’ll delve into the realms of Artificial Intelligence, automations, partner success stories and product insights.
We’ve curated an exciting lineup of sessions, featuring in-depth insights into AI technologies that will shape the way we engage with customers. From hands-on tech bootcamps to deep dives into our latest product features, this event is designed to empower you to take your CX game to the next level.
Speakers
The event program
14 February 2024
Morning
9:30 – 10:00 AM | Registration
10:00 – 10:05 AM | Welcome and Introduction
10:05 – 10:20 AM | Free chat with Jeff Pulver, American Internet entrepreneur and futurist – Jeff Pulver, VoIP Pioneer and Disruptor
10:20 – 10:45 AM | Generative Conversational AI and Insight AI: ethic CX guidelines – Diego Gosmar, Chief AI Officer XCALLY
10:45 – 11:05 AM | Brazilian CX use case and insights – André Silva, CEO Teledata
11:05 – 11:25 AM | Effective Communication Skills for Tech – David Duffett, Speaker and Trainer, Let the Geek Speak
11:25 – 11:45 AM | Omnichannel and Multitenancy with XCALLY – Miguel Licero, CEO LinkedIP
11:45 – 11:55 AM | Coffee Break
11:55 AM – 12:35 PM | XCALLY Vision and Roadmap – Diego Gosmar, Chief AI Officer XCALLY
12:35 – 12:55 PM | America Presales & Technical Support – Davide Rodella, Global Presale Engineer XCALLYand Davide Cavallari, Solution Consultant XCALLY
12:55 – 2:00 PM | Light Lunch organized by XCALLY
Afternoon
2:00 – 2:40 PM | CX use case and insight -Nahar Harel, Director of Sales, North America, MTS
2:40 – 2:50 PM | WRAP-UP
3:00 – 5:00 PM onwards | One-to-one meetings
15 February 2024
Morning
9:30 – 10:00 AM | Registration
10:00 – 10:05 AM | Welcome and Introduction Bootcamp – Diego Gosmar, Chief AI Officer XCALLY
10:05 – 11:30 AM | XCALLY New features & Product Updates – Davide Rodella, Global Presale Engineer XCALLY
11:30 – 11:40 AM | Coffee Break
11:40 AM – 12:40 PM | Technical Focus- Multi-server Environment: configuration and use cases – Davide Rodella, Global Presale Engineer XCALLY
12:40 – 2:00 PM | Lunch Break
Afternoon
3:00 -5:00 PM onwards | One-to-one meetings