Solutions » Services Booking

Service Reservation Solutions

XCALLY is the ideal solution for companies wishing to digitise and automate the booking of appointments, reminders and services from an omnichannel perspective. Integration with management systems allows for a bi-directional data flow that keeps information up-to-date at all times, while the ability to create customised workflows based on one’s own specific needs makes it possible to accelerate and scale business processes.

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Multi-channel booking management

Book easily from a single dashboard and take full advantage of the XCALLY omnichannel suite.  XCALLY allows you to make and modify bookings via responsive web portal, mobile app, chatbot, social and email. All data is synchronised in real time.

Integration with CRM and Ticketing systems

It is possible to connect the platform to the main management software to import/export master data, availability, rates. Data remain integrated and updated on both platforms, simplifying and speeding up processes.

Automated processes

XCALLY allows you to create customised flows according to your needs via scripting. E.g. automatic sending of confirmations, reminders, change of availability, check-in/out etc. Steps can be triggered by specific events, such as a payment made.

Find out what they think of us

The implementation of XCALLY has enabled our partners to improve user experience and business efficiency. Their testimonials highlight an improvement in the handling of customer requests, the flexibility to customise offers, and the optimisation of staff workload. Thanks to the XCALLY platform, facilities are able to centrally and digitally manage the booking process on any channel, synchronising information with internal management systems.

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In conclusion, XCALLY is the ideal solution for centralised and automated management of bookings in companies offering services such as medical centres, gyms, beauty salons and more.

Thanks to its advanced platform, it is possible to optimise booking processes, ensure a seamless experience across all touchpoints and analyse performance in detail.