Case study: how omnichannel software helped a fintech company with loan recovery
July 2022
XCALLY and support for a company in the fintech sector Our client is a company operating in the fintech sector, which makes financial services available to the population that does not make use of traditional banking […]
Digital transformation and customer experience: a scenario where persons in crisis call for help. The case study of Fundaciò Ajuda i Esperança
July 2022
Ingo SPA, the group leading the development of XCALLY with the owned company Xenialab became a benefit company at theen of 2021: as a result, we are working hard to create sustainable solutions that focus on […]
The Autoguidovie Case Study for customer service management
April 2022
Who is Autoguidovie Founded in 1908 thanks to the vision of its founder, engineer Alberto Laviosa, Autoguidovie is today among the ten most important companies in the local public transport sector in Italy . What has […]
Deploying Conversational AI to improve Lead management with XCALLY and Dialogflow
April 2021
Scenario The Spanish Colabora Company has chosen the XCALLY Partner Inicia Soluciones in order to setup a marketing outbound campaign to improve lead management and increase the sale funnel conversions of its surveillance and alarm systems. […]
XCALLY Motion for Tahya Misr, fundraising entity in Egypt
April 2021
Project goals Tahya Misr is a growing and vibrant fundraising entity whose goal is to help Egyptian citizen in several sectors. During this COVID-19 crisis, Tahya Misr took the decision to aid people in Egypt - […]
Scenario One of Inicia Soluciones customers recently had the need of a unified telephony environment for both the company and Call Center. This company uses Microsoft Teams in a corporate way but required for their environment […]
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