An event by ScopServ in collaboration with XCALLY

Thought leadership workshop on Customer Experience through cutting-edge technologies in omni-channel and Insights into AI

Embark on a Journey with XCALLY at the exclusive Workshop hosted by ScopServ, our esteemed South African Partner.

April 18th, 2024
Cape Town, 1 Lagoon Gate Drive, Milnerton, 7441
Take part in this Scopserv event, in collaboration with XCALLY!

Event information

Speakers

The event program

18 April 2024

8:00 – 8:30 AM | Welcome Tea, Coffee and Muffins

8:30 – 9:00 AM | Welcome Speech - Janet Souter-Dantu, Managing Director, ScopServ

9:00 – 9:30 AM | Generative AI and Insight AI for CX: trends, technologies and ethics - Diego Gosmar, Chief AI Officer, XCALLY

9:30 – 10:00 AM | Customer Experience Guidelines - Francesca Mellano, Global Business Developer, XCALLY

10:00 – 10:30 AM | Fueling CX: Reviews, Metrics, and Omni-Channel Mastery - Janet Souter-Dantu, Managing Director, ScopServ

10:30 – 11:30 AM | Lunch & Refreshments

11:30 AM – 12:30 PM | Roadmap, Future Plans, New features and Q&A - Davide Rodella, Global Presale Engineer, XCALLY

12:30 PM | Closing off

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XCALLY - Xcally S.r.l.
Sede Legale e Operativa: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy

VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v
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