omnichannel

Project goals Tahya Misr is a growing and vibrant fundraising entity whose goal is to help Egyptian citizen in several sectors. During this COVID-19 crisis, Tahya Misr took the decision to aid people in Egypt -…

Scenario One of Inicia Soluciones customers recently had the need of a unified telephony environment for both the company and Call Center. This company uses Microsoft Teams in a corporate way but required for their environment…