Choose the Plan that meets your Contact Center needs.

We provide licenses based on the number of Concurrent Agents.
Contact us for a free quote
PLUS
OMNI-GOLD
DIALER-GOLD
ULTIMATE
Voice
Agent softphone (Phonebar)
SMS
Email
Web Chat
Chatbot integration
Fax
Open Channel
Contact Management
Predictive Dialer
JScripty
IVR System
ASR, TTS integration
Call Recording
Realtime monitoring
Analytics and Reports
Whisper, Barge-in
Integrations API

Add-ons

User accounts
Admin or supervisor accounts useful to manage the assigned agents, queues, channels and modules (i.e. analytics, realtime).
PBX Extensions
Pure SIP Extensions for in/our calls (no agent customer care features are included).
Extra IVR channels
Concurrent channels used by Cally Square IVR applications (i.e. inbound IVR calls, outbound IVR campaigns…).
Extra Chat sessions
Concurrent sessions used by the Chat application (agents and/or bots).
WebRTC
Allow agents to manage calls from their XCALLY Motion Omni Desktop web interface.
Screen Recording
The XCALLY Phonebar offers as add-on the possibility to record the screen of the agent.
Whatsapp Connector
Allow agents to manage Whatsapp interactions with customers
AI Tools
Determine customer sentiment of each recorded call, via the integration with Amazon Transcribe and Comprehend.

The best omnichannel
software for cutting
edge companies

Contact us now to receive more info

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XCALLY - Xenialab s.r.l.

Sede Legale: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy
Sede Operativa: Strada Pianezza, 289, 10151, Torino, Italy
VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v
Contact

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Phone: +39 011 198 865 00
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