XCALLY Microsoft Teams integration

Your always-connected Contact Centre.

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The collaboration hub for your contact centre.

The new integration with Microsoft Teams improves collaboration between agents, co-workers and people in the same company, becoming in effect a tool that can support operators in solving problems smoothly and efficiently.

How to install Microsoft Teams in your Open channel account

  • Improved collaboration between agents and departments within the same company
  • Direct contact with the right contact person for handling complex issues
  • Real-time problem resolution
  • Visibility of Microsoft Teams status directly on XCALLY
  • Secure, uninterrupted calls

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The best omnichannel
software for cutting
edge companies

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XCALLY - Xenialab s.r.l.

Sede Legale: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy
Sede Operativa: Strada Pianezza, 289, 10151, Torino, Italy
VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v
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Phone: +39 011 198 865 00
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