Expand your social media presence

The integration of Instagram on XCALLY allows you to use Instagram as a new communication channel through the Open Channel. With this integration, your agents can manage direct conversations with customers via Instagram Direct Messenger (DMs) by receiving messages on a dedicated Instagram queue and responding directly from the standard XCALLY Motion interface.

Discover how to communicate with your customers also on Instagram thanks to XCALLY!

Note: Please consult the official XCALLY and Instagram documentation for further details and detailed instructions on how to correctly configure Instagram integration on XCALLY Motion.