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Explore the powerful integration between Freshdesk and XCALLY to improve your customer management and deliver a superior customer experience. With XCALLY, you can efficiently manage inbound and outbound calls, automate customer care processes and monitor customer interactions.
The Freshdesk-XCALLY integration allows a ticket to be automatically opened for each call, based on conditions set in triggers such as queue or call status. This ticket will be populated with the call information and will be displayed for the agent in the vTiger environment.
Discover the Freshdesk -XCALLY integration and transform your customer experience.
Note: Please consult the official documentation of XCALLY and Freshdesk for further details and detailed instructions on how to correctly configure Freshdesk integration on XCALLY.
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