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Case Study: Optimizing Customer-Agent Interaction through XCALLY’s video channel system
August 6
This case study focuses on the implementation of the XCALLY video channel system., an advanced WebRTC-based video conferencing solution, to enhance the interaction experience between customers and customer service agents. The Client The client, a digital…
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Vidaoo Casaforte
The Casaforte Case Study: increasing redemption with Vidaoo
January 16
Casaforte is leading self storage group in Italy, which allows space to be rented from 2 to 100 square meters to meet all storage needs. The client wanted to maximize lead conversion, through a service run by…
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