outbound dialer

At the center of this case study is amajor company that operates nationwide IT services in Brazil. This organization is responsible for a large technology infrastructure that supports a nationwide citizen service. With hundreds of simultaneous…

Imagine multiplying the effectiveness of your outbound campaigns by three, eliminating downtime and turning every minute into real opportunities. This is not science fiction, but the everyday reality of call centers that have implemented a call…

Predictive dialer software systemsare indispensable for companies that handle high volumes of inbound and outbound calls. In fact, thanks to their features of optimizing timing and intelligently assigning calls to operators, they enable significant improvements in…