IVR
Queue Campaigns vs IVR Campaigns for outbound dialer: what are the differences?
May 15
In today's competitive business environment, customer engagement is more crucial than ever. One way to stay ahead is by effectively using outbound dialer queue campaigns and IVR (Interactive Voice Response) campaigns. These communication strategies can significantly improve your…
Read the article
What is an IVR and how it works
February 27
IVR stands for Interactive Voice Response: interactive voice response, which is a technology that allows customers to interact with a telephone system through a voice menu configurable to a company's specific needs. IVRs are increasingly established…
Read the article