chatbot

WhatsApp for business: the key to effective customer care

April 12

Customer service is now an indispensable service for companies, whether they are in sales, manufacturing or public administration. Any business that interfaces with end users will need customer service, more or less structured. Today's consumers are […]

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Chat with Artificial Intelligence: the seamless integration of human support and technology

April 9

The everyday life of an average user today is a hybrid of multichannel experiences: we search online for a product, we buy it on a site, we receive a confirmation of the purchase by e-mail or […]

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The evolution of customer care: AI and chatbots offer new perspectives

March 26

The future of customer care is here, and it is being shaped by artificial intelligence (AI) and chatbots. These innovative solutions are transforming the way companies interact with their customers, offering immediate and personalized service. In […]

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iSpeech Text to Speech: The Revolution in Customer Care Automation.

March 15

Technological evolution has led to major advances in the customer care field, and one of these is the introduction of text to speech. In this article, we will explore the concept of iSpeech Text to Speech, […]

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XCALLY Instant: Instant Messaging for Effective Customer Care on Whatsapp.

February 9

In recent years, WhatsApp has established itself as one of the leading instant communication channels, with billions of active users worldwide. This popularity has led many companies to leverage WhatsApp as a customer care tool to […]

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How AI chatbot can transform customer service with XCALLY

February 6

In today's digital age, companies are constantly looking for innovative solutions to improve their customer service processes and deliver exceptional service experiences. As customer expectations continue to rise, companies will find themselves under increasing pressure to […]

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