XCALLY MOTION provides the integration with Freshsales, the CRM solution by Freshworks. One of the Freshsales most important elements are the Activities - tickets created to manage and monitor requests coming from customers.
The integration creates an Activity object in Freshsales when the agent manages a call using XCALLY, according to conditions set by the Administrator.
This will improve agent experience!
The integration is included in all the XCALLY Plans!
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