Case studies



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Inicia Soluciones, Google Dialogflow - Spain

Discover how a Voice Bot was designed by using the XCALLY IVR Designer and Google Dialogflow for lead management purposes.


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Inicia Soluciones, Microsoft Teams - Spain

This case study describes how Inicia Soluciones - XCA and XCP certified Partner in Spain - setup the integration of XCALLY with Microsoft Teams for one of their customers.


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CSC Telecom, Kreiss - Latvia

CSC Telecom to provide the XCALLY Motion contact center solution to Kreiss, a noticeable service provider in the European logistics market




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Tahya Misr - Egypt

Project was able to help 27 districts, 4 governmental sectors and countless individuals during COVID-19 and will do it until the pandemic is over.


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Answernet - USA

AnswerNet successfully deployed a fully distributed solution using the XCALLY SHUTTLE and MOTION technologies in more than 25 sites throughout North America.


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Zalora - SEA

Starting with its customer care center in Malaysia, ZALORA, South-East Asia’s fastest-growing online fashion and beauty retailer, is using XCALLY as its main customer care center solution.