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Personalize the customer experience with an interactive voice response system
July 10
The personalization of the customer experience is the primary goal that companies currently engaged in the processes of servicing and connecting with end users are striving for. A interactive voice response system (IVR) modern and flexible…
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Implement a customer experience platform in your call center
May 23
Technological evolution has completely redefined customers' expectations of support services. Implementing a customer experience platform is now the strategic key for call centers that want to stand out from the competition and ensure personalized and superior…
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Xenialab S.r.l. becomes XCALLY S.r.l.: a renovation to go beyond the boundaries of customer experience
February 27
Xenialab S.r.l., an industry leader in innovative customer experience solutions, is pleased to announce its corporate name change to XCALLY S.r.l. This transformation marks a new chapter in the company's history of renewing itself to go…
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