sentiment analysis

The future of customer experience: leveraging AI sentiment analysis for a deeper understanding of customers
January 23
The digital age has brought an enormous amount of data at the disposal of companies. Among the most valuable data are those that reflect customers' opinions, emotions, and perceptions. Understanding this information is critical to improve […]
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How to adopt artificial intelligence technology at the enterprise level?
September 29
Artificial intelligence technology (technology related to artificial intelligence) is transforming companies in almost every industry. From chatbots to predictive analytics, from warehouse optimization to customer service, AI is revolutionizing corporate processes. Adopting AI can lead to […]
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Sentiment analysis by voice recording: how to understand what your customers are thinking
July 28
Today more than ever, customer experience is a key factor in a company's success. Thoroughly understanding your customers' needs and their level of satisfaction is key to building their loyalty and growing business. But how to […]
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Using Sentiment Analysis to improve Customer Care.
April 20
When we talk about customer care, customer satisfaction is essential. Sentiment Analysis, is an Artificial Intelligence-based technology that is revolutionizing the way call centers interact with users. In this article, we will explore how Sentiment Analysis […]
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