How to adopt artificial intelligence technology at the enterprise level?
Artificial intelligence technology (technology related to artificial intelligence) is transforming companies in almost every industry. From chatbots to predictive analytics, from warehouse optimization to customer service, AI is revolutionizing corporate processes. Adopting AI can lead to […]
iSpeech: the technology that turns text into voice
Communication is a fundamental aspect of our daily lives, and technology continues to offer innovative solutions to facilitate the transmission of messages. One tool that is revolutionizing communication is iSpeech, a cutting-edge speech synthesis technology that […]
Is the ChatGPT revolution also affecting contact centers?
Technology is continually changing the way companies interact with their customers. One of the emerging tools in this revolution is ChatGPT (Generative Pre-trained Transformer), the artificial intelligence system that in recent months is literally disrupting our […]
Virtual agent training: a practical guide to algorithms, data and processes for smarter chatbots
Chatbots or virtual agents have become essential tools for businesses seeking to improve customer interaction. But to be truly effective, these virtual agents must be trained properly. This article will guide you through the fundamentals of […]
Predictive models: what is predictive machine learning and how it can improve your business
Predictive models based on machine learning are becoming essential tools for companies of all sizes, in order to meet the demands of an increasingly competitive market. These models can help companies predict future customer behavior, improve […]
The importance of user experience personalization in the AI era
Customer experience (or user experience) has become an increasingly important aspect for companies, especially in call centers, where operators must provide quick and effective service to customers. However, with the advent of theArtificial Intelligence (AI), contact […]