Case Study Rodd Hotels: XCALLY's Solution for the Hospitality Sector
June 3
In this case study, we will analyze how XCALLY, with the support of its partner, successfully implemented an omnichannel solution for a well-known hospitality company in Canada and the USA. By leveraging the ease of integration […]
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OpenAI Assistants API: A New Frontier in Digital Customer Care
May 30
In this article, we will delve into the history of OpenAI and focus on OpenAI Assistants API, uncovering their applications in customer care and how XCALLY utilizes this technology to offer an exceptional customer experience. Who […]
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Make the most of CRM Integration to optimize business efficiency
January 9
Customer Relationship Management (CRM) integration has become a crucial element for many companies aiming to improve customer management and operational efficiency. In this article, we will explore how to make the most of CRM integration to […]
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Integrating Zendesk with an omnichannel system: complete guide
August 25
Today, customers want to interact with companies through multiple channels, such as email, chat, social media, telephone and website. To best manage customer service across these different channels, you need to integrate your Zendesk ticketing with […]
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XCALLY integration with Salesforce: the benefits of an omnichannel system
August 3
Salesforce is one of the most widely used CRM platforms in the world, allowing you to manage and automate the sales, marketing and customer service process. Salesforce integration, allows a company's CRM to be connected to […]
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Microsoft Teams Voice Connector: the new XCALLY integration, more features for companies
December 5
Microsoft Teams Voice Connector is a new feature of XCALLY, the omnichannel software that allows companies to offer an excellent customer care service to their customers. Thanks to this integration, all the operators using XCALLY will […]
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XCALLY - Xcally S.r.l.
Sede Legale e Operativa: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy

VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v
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