Turn conversations into text with XCALLY

Using Amazon Transcribe's advanced speech recognition technology, contact centres can efficiently and accurately capture key information from customer interactions. The integration of Amazon Transcribe with XCALLY represents a major step forward in optimising contact centre operations, enabling improved productivity, accuracy and overall customer experience.

Learn about Amazon Transcribe integration

Note: Please consult the official XCALLY and Amazon Trasncribe documentation for further details and detailed instructions on how to correctly configure Instagram integration on XCALLY Motion.