interview
CXToday interviews Giuseppe Careri: how is AI influencing nowdays CX?
March 24
In this interview, CX Today’s Deputy Editor, Rhys Fisher, talks with Giuseppe Careri, Chief Technology Officer of XCALLY, who brings 14 years of hands-on software development experience, starting from what he describes as “writing the first…
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Omnichannel: the impact of AI and the role of XCALLY in contact centers, an insight
October 31
In recent years, the evolution of omnichannel solutions for contact centers has revolutionized customer interaction and opened up new opportunities to improve the operational efficiency of companies. Learn more about his vision for the XCALLY omnichannel…
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