Everything your Agents need in a clean and intuitive web interface!
Agents can immediately start to manage interactions from different channels thanks to the ease of use.
No need to spend a lot of time and for training.
Agents can access to the assigned Lists of the Contacts manager, a light CRM that useful to effectively handle interactions with customers. Agents can easily retrieve contact information, track their activities and quickly call them or start a dynamic script, for example for Customer Satisfaction.
The new web interface helps Agents to better interact with customers and solve their issues, since it provides a lot of useful data on the same screen!
Agents can handle calls through different ways, thanks to:
The best omnichannel
software for cutting
edge companies
Contact us now to receive more info
