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This solution offers features that enable companies, to organize the employee shift process in an automated and optimized way.

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Workforce Management
has never been easier.

Workload prediction based on historical data and current activities.

Resource planning according to the required skills

Easily manage working hours and a very volatile volume of incoming calls.

Shifts management and change when needed

XPLANY is the easy-to-use workforce management software designed to plan, manage and track employees work.

FORECAST

SCHEDULE

TRACK

OPTIMIZE

"XPLANY simplifies our daily work. The user-friendly interface and response time of the application facilitate the usability of the system making the user experience positive in terms of efficiency and effectiveness"

WHAT ABOUT US

Cloud-based AWS

Scalable Architecture

Multi-Tenant

Integrable to XCALLY

People-centric

Work Scheduling Optimization

SLA
Compliance

  • Reduced operating costs and execution time

  • Simple scheduling of shifts thanks to AI algorithms

  • Planning of the right resources at the right time

  • No human or transcription error, due to manual methods

  • Equal distribution of work

Manage your workforce around the world on one platform

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XENIALAB s.r.l.

Registered office: Via I Maggio 13, 20037 Paderno Dugnano (MI) Operating office: C.so Vittorio Emanuele II, 111 10128 Turin VAT n. VAT no. 09668910012 Share capital € 200.000 iv

We close the gap through technology to evolve your caring model and bring you even closer to your customers.

Discover more about XCALLY Suite

Find out other products in the XCALLY line and try them for free.