Cally Square becomes more powerful: now available the SMS block for your IVR projects! Imagine to manage your customer live call so that, at the end of the interaction, you will be able to automatically send an SMS to the customer. Here below some use case: The IVR project is really easy to configure: thanks to the Finally and SMS block, at the end of the call, the customer will receive the SMS. You have just to set the text of the message! In this example we use the Playback block, but you can set a Dial, Queue or other blocks and structures according to your needs. More information about the Asterisk Omni Channel solution for your call center are available here. Please do not hesitate to contact our passionate Team for more...read more
The xCALLY’s integration with Twilio Elastic SIP Trunks allows you to self provision trunks & phone numbers across 50 countries with one global provider.
Here below it is a guide to drive you inside the step by step configuration:read more