Let’s explore the new PhoneBar Recording Management

Meet with the PCI compliance standard best practices Stay tuned with the new Motion bar: Agents can now easily manage Call Recordings thanks to the the stop/start feature! That way, call recordings can be temporary stopped (and later resumed): for example when the customer is providing his credit card details or any kind of sensitive information you don’t want to record! WATCH THE...

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xCALLY Shuttle new release!

 Improved Dashboard and Real Time sections: new widgets Deep control on the Agents Sessions Integrations: new trigger for Unmanaged Calls and Zendesk Voice Ticket Faster access and rating for the call recordings  Agents can now use their direct phone numbers Call Groups & Pickup Groups Define IVR conditions based on multi-time intervals Please do not hesitate to contact our passionate Team for more information! Get started now – xCALLY Shuttle free...

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