IVR stands for Interactive Voice Response: interactive voice response, which is a technology that allows customers to interact with a telephone system through a voice menu configurable to a company's specific needs. IVRs are increasingly established […]
Discover the IVR Application for Work At Home Agents!
May 25
Your Agents can manage Voice interactions with customers via any kind of external phones, instead of (or blended with) the traditional Phonebar or the WebRTC bar. They don't need computer access and they can work from […]
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