Multilanguage environment

XCALLY SHUTTLE is proud to be multilanguage! Do you want to participate to translate it to another language currently not available? Just contact us please… And we will send you the tool to do it!

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GUI

xCALLY Contact Center Suite is easy to use and powerful to offer high level performances. SIMPLE: three elements to manage you customer care 1. XPB: XCALLY PHONE BAR: the SIP Voice over IP CTI phone bar. Available as an integrated Desktop Application, WebRTC asterisk call center software or even integrated with external IP phones 2. WEB MANAGER GUI: Web based configuration interface HTML5 and RESPONSIVE to manage your Inbound, Oubound and Blended services using both Desktop and Mobile browsers. 3. WEB REPORTS: Real Time and Off Line Report interface (available through the Web Browser and now even in our Mobile Business Intelligence Suite) POWERFUL: 3rd party API integration Furthermore, XCALLY is fully open to third part integrations. Many deployments have already been accomplished using xCALLY and external CRM, ERP, and Service Desk Ticketing tools, so offering integrated services like Incoming Call PoP-ups, Click2Dial and agent scripting. The xCALLY GUI is a call center verticalization, fully integrated with the Asterisk Open Source engine. Moreover it is totally indipendent from the Asterisk release! Interested in a quote or more information? Do not hesitate to contact us!  ...

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