XCALLY can be used by three different types of figures, each will have access to more or less functions. The supervisor is a step below the administrator and may act with spectrum limitations.


For example, a supervisor can configure workflow, design call center surveys using Jscripty, design IVR flows using Cally Square. It will have the ability to monitor the performance of the organization, customize dashboards, define predefined responses, pauses, triggers.

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XCALLY - Xenialab s.r.l.

Sede Legale: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy
Sede Operativa: Strada Pianezza, 289, 10151, Torino, Italy
VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v

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Phone: +39 011 198 865 00
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