Easily create IVR projects using our powerful designer!

Auto-attendant, Customer Satisfaction surveys, Call back, Agent Management tools, IVR outbound automatic campaigns… these are just some examples of what you can build with our Cally Square IVR Designer!

Furthermore Cally Square is integrated with TSS and ASR technologies like iSpeech, Google, AWS Polly, Lumenvox and Tilde. You can create various speech-enabled services and improve customer experience!

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The tool is easy-to-use: you just need to choose the available blocks and functions and combine them on the web interface via drag and drop. We provide also some examples you can edit and customize according to your needs.

Below you can find some example of blocks:

Callback
Callback
Invite the customer to leave the queue, thus the call center will call him/her back in a lighter traffic period.
>
Send Mail
Send Mail
Send an email to a specified email address(es).
>
Send SMS
Send SMS
Send a text message (SMS) to one recipient.
>
Voicemail
Voicemail
Route the call flow to a pre-defined Voicemail box.
>
Database
Database
Perform a query to a DB schema.
>
System
System
Execute an external command or script.
>
Custom App
Custom App
Run custom Asterisk applications in your IVR flow.
>
Get Digits
Get Digits
Prompt the user to insert a series of digits and set a variable with the inserted digits value.
>

Cally Square IVR Designer is included in all the XCALLY Plans!
Contact us to get a free quote!

The best omnichannel
software for cutting
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XCALLY - Xenialab s.r.l.

Sede Legale: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy
Sede Operativa: Strada Pianezza, 289, 10151, Torino, Italy
VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v
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Phone: +39 011 198 865 00
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