Reporting tools

Analyze data and performances through our ready-to-use Reports or build your own Reports tailored to your business goals.

asterisk-reporting-tools

The XCALLY solution also includes the Analytics section, containing the Asterisk Reporting Tools.

Thanks to the advanced Business Intelligence module, supervisors and administrators can design their own metrics and table DB join operations, according to their needs and expected KPI levels, and also analyze their call center performances through a list of Reports ready to use, dedicated to Queues Stats, Calls Stats, IVR Stats and Agent Stats.

asterisk realtime reporting

Drag and Drop Reports ready to use

Please do not hesitate to contact our passionate Team for more information!