{"id":1797,"date":"2022-05-03T14:00:27","date_gmt":"2022-05-03T12:00:27","guid":{"rendered":"http:\/\/xcally.com\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/"},"modified":"2025-05-20T12:21:39","modified_gmt":"2025-05-20T10:21:39","slug":"agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente","status":"publish","type":"library","link":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/","title":{"rendered":"Customer Service Agility"},"content":{"rendered":"<p>In un contesto di Customer Service, quali opportunit\u00e0 offre la business Agility? In che modo il servizio clienti agile pu\u00f2 migliorare l&#8217;esperienza dell&#8217;agente e mantenere alta la soddisfazione del cliente? Scoprilo nel nostro whitepaper!<\/p>\n","protected":false},"featured_media":11598,"template":"","library-category":[80],"class_list":["post-1797","library","type-library","status-publish","has-post-thumbnail","hentry","library-category-whitepaper-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>XCALLY Whitepaper Customer Service Agility<\/title>\n<meta name=\"description\" content=\"Scarica il nostro whitepaper sul customer service\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"XCALLY Whitepaper Customer Service Agility\" \/>\n<meta property=\"og:description\" content=\"Scarica il nostro whitepaper sul customer service\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"XCALLY\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-20T10:21:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1620\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/\",\"url\":\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/\",\"name\":\"XCALLY Whitepaper Customer Service Agility\",\"isPartOf\":{\"@id\":\"https:\/\/www.xcally.com\/it\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp\",\"datePublished\":\"2022-05-03T12:00:27+00:00\",\"dateModified\":\"2025-05-20T10:21:39+00:00\",\"description\":\"Scarica il nostro whitepaper sul customer service\",\"breadcrumb\":{\"@id\":\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#primaryimage\",\"url\":\"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp\",\"contentUrl\":\"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp\",\"width\":1620,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Library\",\"item\":\"https:\/\/www.xcally.com\/it\/library\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Service Agility\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.xcally.com\/it\/#website\",\"url\":\"https:\/\/www.xcally.com\/it\/\",\"name\":\"XCALLY\",\"description\":\"Software per Call Center Omnichannel\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.xcally.com\/it\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"XCALLY Whitepaper Customer Service Agility","description":"Scarica il nostro whitepaper sul customer service","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/","og_locale":"it_IT","og_type":"article","og_title":"XCALLY Whitepaper Customer Service Agility","og_description":"Scarica il nostro whitepaper sul customer service","og_url":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/","og_site_name":"XCALLY","article_modified_time":"2025-05-20T10:21:39+00:00","og_image":[{"width":1620,"height":1080,"url":"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/","url":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/","name":"XCALLY Whitepaper Customer Service Agility","isPartOf":{"@id":"https:\/\/www.xcally.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#primaryimage"},"image":{"@id":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#primaryimage"},"thumbnailUrl":"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp","datePublished":"2022-05-03T12:00:27+00:00","dateModified":"2025-05-20T10:21:39+00:00","description":"Scarica il nostro whitepaper sul customer service","breadcrumb":{"@id":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#primaryimage","url":"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp","contentUrl":"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/05\/01-cover-whitepaper.webp","width":1620,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/www.xcally.com\/it\/library\/agilita-del-servizio-clienti-il-mantra-dellesperienza-del-cliente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Library","item":"https:\/\/www.xcally.com\/it\/library\/"},{"@type":"ListItem","position":2,"name":"Customer Service Agility"}]},{"@type":"WebSite","@id":"https:\/\/www.xcally.com\/it\/#website","url":"https:\/\/www.xcally.com\/it\/","name":"XCALLY","description":"Software per Call Center Omnichannel","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.xcally.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"}]}},"_links":{"self":[{"href":"https:\/\/www.xcally.com\/it\/wp-json\/wp\/v2\/library\/1797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xcally.com\/it\/wp-json\/wp\/v2\/library"}],"about":[{"href":"https:\/\/www.xcally.com\/it\/wp-json\/wp\/v2\/types\/library"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xcally.com\/it\/wp-json\/wp\/v2\/media\/11598"}],"wp:attachment":[{"href":"https:\/\/www.xcally.com\/it\/wp-json\/wp\/v2\/media?parent=1797"}],"wp:term":[{"taxonomy":"library-category","embeddable":true,"href":"https:\/\/www.xcally.com\/it\/wp-json\/wp\/v2\/library-category?post=1797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}