{"id":15148,"date":"2026-02-04T14:15:42","date_gmt":"2026-02-04T13:15:42","guid":{"rendered":"https:\/\/www.xcally.com\/?post_type=library&#038;p=15148"},"modified":"2026-02-04T14:15:58","modified_gmt":"2026-02-04T13:15:58","slug":"xcally-speech-analytics-come-trasformare-le-conversazioni-in-informazioni-utili-per-lazione","status":"publish","type":"library","link":"https:\/\/www.xcally.com\/it\/library\/xcally-speech-analytics-come-trasformare-le-conversazioni-in-informazioni-utili-per-lazione\/","title":{"rendered":"XCALLY Speech Analytics: come trasformare le conversazioni in informazioni utili per l&#8217;azione"},"content":{"rendered":"<p><strong>Le conversazioni con i clienti contengono molto pi\u00f9 valore delle sole parole.<\/strong><\/p>\n<p>In questo whitepaper esploriamo come la Speech Analytics aiuti le aziende a capire non solo ci\u00f2 che i clienti dicono, ma anche ci\u00f2 che c&#8217;\u00e8 sotto, come le emozioni e i segnali comportamentali.<\/p>\n<p>Scoprite come l&#8217;analisi delle conversazioni guidata dall&#8217;intelligenza artificiale pu\u00f2 migliorare l&#8217;esperienza dei clienti, supportare gli agenti in tempo reale, ridurre i costi operativi e consentire decisioni pi\u00f9 intelligenti e basate sui dati per le aziende di qualsiasi dimensione, dai team in crescita ai complessi ambienti di contact center.<\/p>\n","protected":false},"featured_media":15150,"template":"","library-category":[80],"class_list":["post-15148","library","type-library","status-publish","has-post-thumbnail","hentry","library-category-whitepaper-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>XCALLY Analisi vocale<\/title>\n<meta name=\"description\" content=\"Scaricate il nostro whitepaper di XCALLY intitolato &quot;XCALLY Speech Analytics: come trasformare le conversazioni in informazioni utili&quot;.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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