{"id":13025,"date":"2025-08-12T10:04:58","date_gmt":"2025-08-12T08:04:58","guid":{"rendered":"https:\/\/www.xcally.com\/library\/asociado-certificado-xcally\/"},"modified":"2025-08-12T10:04:58","modified_gmt":"2025-08-12T08:04:58","slug":"asociado-certificado-xcally","status":"publish","type":"library","link":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/","title":{"rendered":"Asociado Certificado XCALLY"},"content":{"rendered":"<h3>Adquiere los conocimientos necesarios para configurar y utilizar XCALLY con confianza<\/h3>\n<p><strong>La certificaci\u00f3n XCA<\/strong> acredita tus conocimientos b\u00e1sicos de XCALLY Motion.<br \/>\nEs ideal para administradores de servicios de atenci\u00f3n al cliente y t\u00e9cnicos de telefon\u00eda o redes TIC\/IP que deseen dominar las funciones esenciales de la plataforma.<\/p>\n<p>La certificaci\u00f3n XCA se <strong>imparte \u00edntegramente en l\u00ednea<\/strong> e incluye <strong>aproximadamente entre 6,5 y 7 horas de contenido en v\u00eddeo.<\/strong> Est\u00e1 disponible en italiano e ingl\u00e9s y tiene <g id=\"gid_2\">una validez de tres a\u00f1os<\/g>, tras los cuales es necesario actualizar la certificaci\u00f3n. Los participantes disponen de dos intentos para aprobar el examen.  <\/p>\n<p>&nbsp;<\/p>\n<p><strong>Temas principales<\/strong><\/p>\n<p>01. Visi\u00f3n general de XCALLY &#8211; 02. Interfaz de usuario y navegaci\u00f3n &#8211; 03. Conceptos b\u00e1sicos del canal de voz &#8211; 04. Conceptos b\u00e1sicos del canal de voz &#8211; 05. Cally Square (Dise\u00f1ador de IVR) &#8211; 06. Cally Square (Dise\u00f1ador de IVR) &#8211; 05. Visi\u00f3n general del omnicanal &#8211; 06. Introducci\u00f3n a las funciones de IA &#8211; 07. Cuadro de mandos e informes &#8211; 08. Concepto de canal abierto &#8211; 09. Canal WhatsApp &#8211; 10. Integraci\u00f3n con XCALLY &#8211; 11. Integraci\u00f3n con XCALLY. Visi\u00f3n general de las integraciones de XCALLY         <\/p>\n","protected":false},"featured_media":13029,"template":"","library-category":[373],"class_list":["post-13025","library","type-library","status-publish","has-post-thumbnail","hentry","library-category-video-del-producto"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Asociado Certificado XCALLY - XCALLY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asociado Certificado XCALLY - XCALLY\" \/>\n<meta property=\"og:description\" content=\"Adquiere los conocimientos necesarios para configurar y utilizar XCALLY con confianza La certificaci\u00f3n XCA acredita tus conocimientos b\u00e1sicos de XCALLY Motion. Es ideal para administradores de servicios de atenci\u00f3n al cliente y t\u00e9cnicos de telefon\u00eda o redes TIC\/IP que deseen dominar las funciones esenciales de la plataforma. La certificaci\u00f3n XCA se imparte \u00edntegramente en l\u00ednea [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/\" \/>\n<meta property=\"og:site_name\" content=\"XCALLY\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/\",\"url\":\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/\",\"name\":\"Asociado Certificado XCALLY - XCALLY\",\"isPartOf\":{\"@id\":\"https:\/\/www.xcally.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/08\/cover-Video-Product-XCA.webp\",\"datePublished\":\"2025-08-12T08:04:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#primaryimage\",\"url\":\"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/08\/cover-Video-Product-XCA.webp\",\"contentUrl\":\"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/08\/cover-Video-Product-XCA.webp\",\"width\":1620,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Library\",\"item\":\"https:\/\/www.xcally.com\/es\/library\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Asociado Certificado XCALLY\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.xcally.com\/es\/#website\",\"url\":\"https:\/\/www.xcally.com\/es\/\",\"name\":\"XCALLY\",\"description\":\"Software per Call Center Omnichannel\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.xcally.com\/es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Asociado Certificado XCALLY - XCALLY","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/","og_locale":"es_ES","og_type":"article","og_title":"Asociado Certificado XCALLY - XCALLY","og_description":"Adquiere los conocimientos necesarios para configurar y utilizar XCALLY con confianza La certificaci\u00f3n XCA acredita tus conocimientos b\u00e1sicos de XCALLY Motion. Es ideal para administradores de servicios de atenci\u00f3n al cliente y t\u00e9cnicos de telefon\u00eda o redes TIC\/IP que deseen dominar las funciones esenciales de la plataforma. La certificaci\u00f3n XCA se imparte \u00edntegramente en l\u00ednea [&hellip;]","og_url":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/","og_site_name":"XCALLY","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/","url":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/","name":"Asociado Certificado XCALLY - XCALLY","isPartOf":{"@id":"https:\/\/www.xcally.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#primaryimage"},"image":{"@id":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#primaryimage"},"thumbnailUrl":"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/08\/cover-Video-Product-XCA.webp","datePublished":"2025-08-12T08:04:58+00:00","breadcrumb":{"@id":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#primaryimage","url":"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/08\/cover-Video-Product-XCA.webp","contentUrl":"https:\/\/www.xcally.com\/wp-content\/uploads\/2025\/08\/cover-Video-Product-XCA.webp","width":1620,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/www.xcally.com\/es\/library\/asociado-certificado-xcally\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Library","item":"https:\/\/www.xcally.com\/es\/library\/"},{"@type":"ListItem","position":2,"name":"Asociado Certificado XCALLY"}]},{"@type":"WebSite","@id":"https:\/\/www.xcally.com\/es\/#website","url":"https:\/\/www.xcally.com\/es\/","name":"XCALLY","description":"Software per Call Center Omnichannel","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.xcally.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/www.xcally.com\/es\/wp-json\/wp\/v2\/library\/13025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xcally.com\/es\/wp-json\/wp\/v2\/library"}],"about":[{"href":"https:\/\/www.xcally.com\/es\/wp-json\/wp\/v2\/types\/library"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xcally.com\/es\/wp-json\/wp\/v2\/media\/13029"}],"wp:attachment":[{"href":"https:\/\/www.xcally.com\/es\/wp-json\/wp\/v2\/media?parent=13025"}],"wp:term":[{"taxonomy":"library-category","embeddable":true,"href":"https:\/\/www.xcally.com\/es\/wp-json\/wp\/v2\/library-category?post=13025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}