During our webinars we talk about how to improve your customer care performances and strategies, using the several communication channels available today and tracking the complete customer journey of your users with XCALLY.
You can join to next available online webinar or watch our archived webinars, registering on the Resources page.
NEW FEATURES
18 - 19 November 2020
In this webinar we’ll take a look at the latest features introduced in XCALLY.
EMAIL CHANNEL
27 - 28 May 2020
In this webinar we’ll take a look at how you can add email channel in your omnichannel customer care strategy.
WEB CHAT CHANNEL
7 - 8 April 2020
In this webinar we’ll take a look at how to configure and customize a web chat account in XCALLY Motion.
NEW FEATURES
28 - 29 January 2020
In this webinar, we’ll show you the new features we have added over the past year and a preview into features that will be released over the coming months.
OMNICHANNEL
25 - 26 September 2019
The key to an effective customer service is focusing on the channels where your customers are. Know your customers and let them interact with you across their favorite channels!
BULL DIALER
17 - 18 July 2019
In this webinar, we’ll show you how the Bull Dialer works, with some examples of Queue and IVR campaigns.
XCALLY OVERVIEW
21 - 22 May 2019
During this webinar we'll to show you how the XCALLY Omnichannel solution can help you reach your goals!
