Webinars

During our webinars we talk about how to improve your customer care performances and strategies, using the several communication channels available today and tracking the complete customer journey of your users with XCALLY.

You can join to next available online webinar or watch our archived webinars, registering on the Resources page.



new-features

NEW FEATURES

18 - 19 November 2020


In this webinar we’ll take a look at the latest features introduced in XCALLY.


email-channel

EMAIL CHANNEL

27 - 28 May 2020


In this webinar we’ll take a look at how you can add email channel
in your omnichannel customer care strategy.


web-chat-channel

WEB CHAT CHANNEL

7 - 8 April 2020


In this webinar we’ll take a look at how to configure
and customize a web chat account in XCALLY Motion.


new-features

NEW FEATURES

28 - 29 January 2020


In this webinar, we’ll show you the
new features we have added over the past year and
a preview into features that will be released over the coming months.


omni-channel

OMNICHANNEL

25 - 26 September 2019


The key to an effective customer service is
focusing on the channels where your customers are. Know your customers and
let them interact with you across their favorite channels!


dialer

BULL DIALER

17 - 18 July 2019


In this webinar, we’ll show you how the Bull Dialer works,
with some examples of Queue and IVR campaigns.


xcally-overview

XCALLY OVERVIEW

21 - 22 May 2019


During this webinar we'll to show you how the XCALLY Omnichannel
solution can help you reach your goals!