Tag: ai

ClueCon and Astricon 2021 Events

We will be at Cluecon and Astricon Events talking about Conversational AI.

See below the details and don’t miss our speeches!


Conversational AI and Customer care applications

Conversational AI is now getting its momentum, in order to provide customer care services by using some kind of Artificial Intelligence engine training via Machine Learning algorithms.
New challenges for Omni-Bot and Conversational AI will be tackled: cross channel interactions will be analysed, by using some Customer Journey examples, to understand what kind of complexity behind the Conversational AI design, along with the opportunities that are available when we apply machine learning techniques in an omni-channel environment.

October 26 – 1:30 pm CST

Register here: https://www.cluecon.com/register

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OPEN SOURCE WORLD

We will be part of the next Open Source World conference!

We will talk about AI and Machine Learning: Customer Care Applications and Challenges.

AI, Machine learning and related sciences will change the way we are working in many industries: for sure the omni channel communication world will be heavily impacted by such upcoming technologies and Open Source applications can be used in order to get significant benefits. During the session, we are going to see how to use Deep Learning based on Recurrent Neural Network application for Sentiment analysis in the Omni-channel space, where the customer journey can be used in order to address the growing level of complexity. Design and implementation challenges will also be explained, along with practical examples leveraging on Open Source frameworks.

When: 23 June 2021, 2:00-2:55 PM Miami time

More info on https://www.opensourcesummit.com/east/

See you “virtually” at OmnichannelX 2021

Don’t miss our speech AI and machine learning – sentiment analysis and omnichannel applications at OmnichannelX, the World’s Online Omnichannel Conference!

When: Thursday, June 10, 2021. 10:45 am to 11:30 am, Europe/Amsterdam

Topic:

AI, Machine learning, and related sciences will change the way we are working in many industries: for sure the omnichannel communication world will be heavily impacted by such upcoming technologies.

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