May 20, 2021 events

We will be part of the next Open Source World conference!

We will talk about AI and Machine Learning: Customer Care Applications and Challenges.

AI, Machine learning and related sciences will change the way we are working in many industries: for sure the omni channel communication world will be heavily impacted by such upcoming technologies and Open Source applications can be used in order to get significant benefits. During the session, we are going to see how to use Deep Learning based on Recurrent Neural Network application for Sentiment analysis in the Omni-channel space, where the customer journey can be used in order to address the growing level of complexity. Design and implementation challenges will also be explained, along with practical examples leveraging on Open Source frameworks.

When: 23 June 2021, 2:00-2:55 PM Miami time

More info on