Mobile Agents and CTI
No matter where your customer care agents are, xCALLY provides access to the best user experience using the powerful CTI application for Microsoft Windows – xCALLY Phone Bar – or the Android mobile App for your mobile agents connected using their Smartphones! xCALLY mobile turns to be the ideal solution for your Virtual contact center.
The xCALLY client is focused to deliver the best Unified Agent Desktop esperience, so to be seamless integrated with 3rd party applications to provide simple screen access to relevant data sources.
Mobile Agent Application is fully included for customer choosing the xCALLY Enterprise Edition.
Have a look here for detailed information:
Be part of the xCALLY community to design your distributed call center or virtual call center at affordable prices.
xCALLY Mobile App screencast overview