Key-Milestones
XCALLY provides the best value proposition for your Asterisk™ Contact Center
| xCALLY KEY BENEFITS | |
| ✔ | Agent Desktop Phone Bar Powerful and Simple to use |
| ✔ | Agent Mobile Phone Bar |
| ✔ | Multichannel: voice, web voice, chat, sms, email, etc… |
| ✔ | Blended outbound and Customer Satisfation Index capabilities |
| ✔ | Optimized CTI for 3rd party software integration (CRM, TT, etc…) |
| ✔ | Fast Provisioning both for server and clients |
| ✔ | Pure software solution requiring few server resources |
| ✔ | Agent Phone bar automatic upgrade utility |
| ✔ | Asterisk Integrated |
| ✔ | Asterisk Release Independent |
| ✔ | Powerful Reporting Analytics both Web and Mobile available |
| ✔ | High level of customization |
| ✔ | Drag and Drop IVR |
| ✔ | Drag and Drop Scripting |
| ✔ | Web Services API available for integrations |
| ✔ | Quick and easy Techonology Shifting from legacy solutions |
| ✔ | Detailed Manuals for Agents and Supervisors |
| ✔ | Full Professional Support |
Interested in a quote or more information? Do not hesitate to contact us!
