xCALLY Automatic Outbound is the powerful module to perform optimized automatic calls, using power dial, progressive, power progressive and predictive algorithms, so to get the best contact center performances along with seamless experience for the customer care agents.
First, contact massive bulk list can be easily imported and organized, afterwards each list is binded to proper processes, so to generate automatically outbound call, according to the proper timers, call repetitions, time scheduling, fax and voicemail filtering, etc… etc… Everything Reported and managed!
xCALLY Automatic Outbound module screencast overview
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